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Thank you for the consultation request!
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Dear Friend,
Welcome! And thank you for choosing Dr. Banerjee as your health & weight loss coach.
HOW THE PROCESS WORKS:
STEP 1:
During your initial consultation Dr. Banerjee will review your health history and make recommendations for lab tests that are appropriate for your specific health issues.
STEP 2:
Once you have completed your lab tests, Dr. Banerjee will explain the meaning of your test results to you in a follow up consultation. He will create an individualized therapeutic program for you, including diet changes, nutritional supplements, and exercise, lifestyle and stress management advice.
STEP 3:
Subsequent consults are scheduled to monitor your progress. Dr. Banerjee will also design an on-going wellness program to be reviewed and updated with our staff at no charge every six months.
We invite you to contact us via email or phone should you have any questions during the course of your treatment. We may be reached at 901-490-3430 and via email at drbanerjee (at) gmail.com Office hours are Monday - Thursday 10:00 a.m. to 4:00 p.m. Central Time.
We look forward to assisting you in achieving your current wellness goals, and to guiding you in maintaining wellness throughout your life.
To your health and happiness,
Dr. Banerjee and Staff
FAQs
New Patients
Phone Appointment
Your first consultation will be 45 minutes – 1 hour ($347.00). During this time Dr. Banerjee will determine the appropriate lab tests you should order to address your specific health concerns. If you would like your consult recorded, please make this request when you schedule your consultation.
Fee Schedule
New Patient consultation: $347 (45 minutes - 1 hour)
1 hour: $400
45 minutes: $300
30 minutes: $200
15 minutes: $100
? Payment is due at time of consultation
? Methods of payment are: Check or money order (in advance) Visa, MasterCard or American Express. Or through Paypal.
? All consultations are timed from the time the appointment begins; you will only be billed for the actual time used.
Appointments
? Follow-up consults may be scheduled in 15, 30, 45, or 60-minute blocks of time.
? We encourage you to book your appointments 2 weeks in advance.
? Dr. Banerjee will call you at the time of your scheduled consultation. He strives to operate on a precise schedule, so please keep your phone line clear.
? If paying by credit card, the card number is required to be on file with our office prior to the consultation. Checks are accepted if received prior to the consult.
? As a courtesy to you, our office will call you to confirm your appointment one day in advance. You may also receive a reminder via email.
Lab Tests
? The results of your lab test(s) will be sent to Dr. Banerjee 2 to 4 weeks after mailing your specimens to the lab.
? Dr. Banerjee will evaluate the results. After evaluation you will be contacted to schedule a follow-up appointment.
Cancellations
? If you are unable to keep your scheduled appointment, you must notify our office a minimum of 24 hours before your scheduled time or you may be charged for that appointment.
Product Orders
? You will be contacted regarding the cost of your program as prepared by Dr. Banerjee and/or to schedule future appointments.
? Orders are shipped within 24 hours of receipt unless otherwise stated. Saturdays, Sundays, and holidays not included.
Shipping
? Normally orders are shipped by regular Ground UPS.
? We cannot be responsible for lost packages if you request that we ship your order via USPS or via any other carrier.
Returned Products
? PRE-APPROVAL is REQUIRED on ALL RETURNS!!
? Refrigerated items CANNOT be returned
? 15% restock fee of purchase price less shipping and handling may be refunded on unopened and non-refrigerated items
? No supplement returns will be accepted after 30 days on all regularly stocked items. Special orders CANNOT be returned!
? Prepaid tests can be returned for credit within one year of purchase.
Important Notes
? Dr. Banerjee is not a medical doctor; he does not service medical emergencies. If you have a medical emergency, you must contact your primary care physician or dial 911!
? Please contact the office if you are not clear on any of our policies or procedures.
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